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|Description:||viii, 277 pages ; 24 cm|
|Contents:||Introduction: Navigating cultural differences and the wisdom of Mrs. Chen --
Listening to the air: Communicating across cultures --
The many faces of polite: Evaluating performance and providing negative feedback --
Why versus how: The art of persuasion in a multicultural world --
How much respect do you want?: Leadership, hierarchy, and power --
Big D or little d: who decides, and how? --
The head or the heart: Two types of trust and how they grow --
The needle, not the knife: Disagreeing productively --
How late is late?: Scheduling and cross-cultural perceptions of time.
"As today's business world becomes ever-more global and virtual, executives and managers are expected to work harmoniously together with counterparts from a broad array of dramatically different cultures and backgrounds, often without leaving their desks. But when you throw people together who come from starkly different backgrounds and cultures-- from Americans who precede anything negative with three nice comments to French, Dutch, Israelis and Germans who get straight to the point ("your presentation was simply awful"); from Latin Americans and Asians who are steeped in hierarchy to the Scandinavians who think the best boss is just one of the crowd-- the result can sometimes be disastrous. In Culture Map, renowned expert Erin Meyer offers highly practical and timely perspective on one of today's most pressing business issues: how do different cultures influence the way to do business when working globally? And she explains how to dramatically increase business success by improving one's ability to understand the cultural drivers of colleagues, clients, and suppliers from different countries. Culture Map provides a new way forward, with vital insights for working effectively and sensitively with one's counterparts in the new global marketplace"--
"The book abounds with well-chosen anecdotes to illustrate the misunderstandings that can arise from clashing cultural assumptions, making this enlightening book a pleasure to read." --Foreign
- Diversity in the workplace.
- Psychology, Industrial.
- Interpersonal relations.
- BUSINESS & ECONOMICS -- Workplace Culture.
- PSYCHOLOGY -- Interpersonal Relations.
- PSYCHOLOGY -- Industrial & Organizational Psychology.
- LANGUAGE ARTS & DISCIPLINES -- Communication Studies.
- Internationales Management.
- Interkulturelles Verstehen.
- Interkulturelles Management.
- Facteurs culturels.
- Développement d'aptitudes.
- Relations humaines.
- Mångfald på arbetsplatsen.
- Mänskliga relationer.